Shipping policy.

Shipping Costs

Orders over $100.00 before taxes and fees will ship free in the United States only. Free shipping is processed through USPS Ground. All other orders will be determined by destination and weight.

Processing Time

Orders are processed within 10-14 business days, excluding weekends and public holidays. Holiday and seasonal sales may increase the processing time. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.

Returns

Please review our return policy for more details.

Shipping Delays

Shipping delays are sometimes unavoidable and do not fall under the seller's liability. Please contact the carrier with tracking information to get more details about delivery status. 

Lost Orders

Please reach out to us so that we may assist you in filing a claim for a lost or stolen package. Engraved Expression Co. is not liable for lost or stolen packages after the order has been placed in the hands of the shipping carrier.

Damaged Orders

Engraved Expression Co is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider. 

Customs and Duties

Engraved Expression Co is not responsible for paying any customs or duties. 

Contact

For questions about this policy please contact

Engraved Expression Co.

support@engravedexpressionco.com